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Shipping Policy - transportation questions

5/31/2019

Shipping Time -- Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Once the carrier has taken over your order, it is literally out of our hand. But we are here for you if you ever have any problems with shipping. Please always talk to us so that we can support you. We want you to get your order as fast as possible. 

In the unlikely event that something has happened throughout the transport, please make sure that you take pictures from outside of the box and the inside. This will later help us to deal with the carrier. 
To contact us simply send an eMail to mailto:[email protected] or use our message board here  Contact Us*
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